WHAT IS COMMUNICATION??!!

My mother demonstrates effective communication as a parent and business owner, she owns 2 child care centers. She listens effectively while displaying attentive body language as she communicates. According to O'Hair et al., (2015) "Behaviors based on social understandings that help communicators achieve their goals" (p.17). My mother displays empathy, understanding, and attention as she communicates with others. During family and work related meetings, she makes sure that she lays down the rules and regulations without offending the employees with body language, words, inappropriate gestures etc. My mom demonstrates effective listening and communication skills, so that the person that she is communicating with does not feel insulted, offended or as if their opinion or views are unimportant. She is a respectful communicator, keeping in mind race, culture, views and opinions of others. I would like to model some of my communication behaviors after my mother because she has successfully been able to communicate with others successfully, with listening and responding.



Reference:

O'Hair, D., Wiemann, M., Mullin, D. I., & Teven, J.  (2015). Real communication (3rd. ed). New York: Bedford/St. Martin's